Privacy Policy

We comply with the New Zealand Privacy Act 2020 (Privacy Act) when handling personal information. This Privacy Policy explains how we collect, hold, use, disclose, and protect your personal information when you visit our website, www.newzealandherbs.co.nz.

Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, register for an account, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.

  • Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, pages visited, and time spent on the site.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders

  • Communicating with you about your order, our products, and promotions

  • Improving our website, products, and services

  • Personalizing your experience on our website

  • Conducting analytics and research

  • Complying with legal obligations

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

  • Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. These sites have separate and independent privacy policies, and we have no responsibility or liability for the content and activities of these linked sites.

Your Rights

You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at office@newzealandherbs.co.nz. We will respond to your request within a reasonable timeframe.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The New Zealand Herb Company
Email: office@newzealandherbs.co.nz
Website: www.newzealandherbs.co.nz